Services

Systems that stay fast, patched and monitored — long after launch.

Proactive monitoring, performance optimisation, security patching and technical consultation, under an SLA that fits how critical the system is to you.

24/7monitoring coverage available
<4hcritical-issue response on priority SLAs
15+years running production systems
What a support engagement covers

Tiered to the system's criticality — from business-hours cover to round-the-clock.

Proactive monitoring

Uptime, latency, error rates and queue depths watched continuously — we usually call you before you call us.

Security patching

Dependency and OS patching on a schedule, with emergency response for disclosed vulnerabilities.

Performance optimisation

Query plans, caching and load testing revisited as usage grows — systems slow down gradually, we don't let them.

Technical consultation

A senior engineer who knows your system, available for roadmap, hiring and architecture questions.

We support systems we didn't build.

Takeover engagements start with a stabilisation audit — documentation, dependency risk, backup verification — then move to the same SLA terms as systems we wrote ourselves.

Where to start.

Tell us the problem and the deadline — we'll come back with an approach, a stack and a realistic timeline. Or start with the fixed-fee two-week architecture review

Ready to transform your business with custom software?

Share your project requirements and we'll come back with a tailored solution — scope, architecture and a realistic timeline.

What happens next

  1. Tell us the business problem, the constraints and the deadline you're working to.
  2. We come back with a proposed approach, technology stack and delivery roadmap.
  3. Agree scope and start with discovery — requirements, feasibility and a project roadmap.
Mon–Fri, 9:00 AM – 7:00 PM IST · insights@craft360.in